Improving Your Child’s Care and Experience

Your child deserves the best. It’s why we’re constantly working to enhance our quality improvement and safety practices in keeping with our commitment to never cause harm to our patients. And it’s why we survey families after an inpatient stay or outpatient visit to ask for feedback on how we did. 

Days Since Last Pressure Ulcer Event

Days Since Last Central Line Bloodstream Infection

Days Since Last Adverse Drug Event

Hospital Acquired Conditions

When your child stays with us as an inpatient, they’ll receive care from an experienced team with one shared goal: keeping them safe. As part of our commitment to quality improvement, Gillette participates in a collaboration of children’s hospitals across the U.S. called the Children’s Hospitals Solutions for Patient Safety (CHSPS). Our teams develop and implement best practices for preventing 11 patient safety issues, called hospital-acquired conditions. We collect quarterly data on how we’re doing and share our results here.    

Adverse Drug Events

An adverse drug event includes things like medication dosage errors or unexpected drug reactions which have potential to cause harm. Our teams follow the Five Rights of Medication Administration (the right patient, the right drug, the right dose, the right route, and the right time) through the use of electronic bar coding and other best practices shown to reduce the frequency of these events.

Hospital acquired conditions dial red

Compared to 2016
  Our Hospital January – April 2017 Our Hospital 2016
Rate per 1,000 patient days 0 0.090
Patients Harmed 0 1
Other Children’s Hospitals Average (2011-2017) 0.980
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. When reading this chart lower is better.

Catheter-Associated Urinary Tract Infections (CAUTI)

Catheter-associated urinary tract infections happen when patients who use a urinary catheter during their hospital stay and develop a urinary tract infection. We prevent these infections by following best practices for inserting and maintaining catheters, practicing proper hygiene, and by removing patients’ catheters as soon as we’re able to do so.

Hospital acquired conditions dial green

Compared to 2016
  Our Hospital January – April 2017 Our Hospital 2016
Rate per 1,000 catheter days 1.174 1.053
Patients Harmed 1 3
Other Children’s Hospitals Average (2011-2017) 0.980
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. When reading this chart lower is better.

Central line-associated bloodstream infections (CLABSI)

Central line-associated bloodstream infections occur when a patient’s central line becomes infected. We prevent these infections by following best practices for inserting and assessing central lines—and through good hand hygiene and other cleanliness practices.

hospital acquired conditions dial

Compared to 2016
  Our Hospital January – April 2017 Our Hospital 2016
Rate per 1,000 line days 0 0
Patients Harmed 0 0
Other Children’s Hospitals Average (2011-2017) 1.565
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. When reading this chart lower is better.

Falls

Serious falls can lead to injury or harm. Our teams prevent falls by keeping patient and family areas clutter-free, educating patients and caregivers about fall prevention, and assessing all patients for fall risk.

Hospital acquired conditions dial green

Compared to 2016
  Our Hospital January – April 2017 Our Hospital 2016
Rate per 1,000 patient days 0 0
Patients Harmed 0 0
Other Children’s Hospitals Average (2011-2017) 0.018
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. When reading this chart lower is better.

Pressure Ulcers

Pressure ulcers (also called pressure sores, bed sores or pressure wounds) happen when certain areas of the skin become damaged because constant pressure to the skin as it gets squeezed against a surface (such as a bed or wheelchair). We prevent pressure ulcers by regularly assessing our patients’ skin, regularly moving medical devices like braces or blood pressure cuffs, frequently repositioning patients who have limited movement, and following other best practices.

Hospital acquired conditions dial green

Compared to 2016
  Our Hospital January – April 2017 Our Hospital 2016
Rate per 1,000 patient days 0 0
Patients Harmed 0 0
Other Children’s Hospitals Average (2011-2017) 0.102
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. When reading this chart lower is better.

Surgical Site Infection: Spine Fusion

A surgical site infection is an infection that develops in the part of the body where a recent surgery took place. We prevent these infections by implementing best practices before, during and after every patient’s surgery.

Hospital acquired conditions dial red

Compared to 2016
  Our Hospital January – April 2017 Our Hospital 2016
Rate per 100 procedures 1.887 4.734
Patients Harmed 1 8
Other Children’s Hospitals Average (2011-2017) 0.102
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. When reading this chart lower is better.

Surgical Site Infection: Neuro Shunt

A surgical site infection is an infection that develops in the part of the body where a recent surgery took place. We prevent these infections by implementing best practices before, during and after every patient’s surgery.

Hospital acquired conditions dial red

Compared to 2016
  Our Hospital January – April 2017 Our Hospital 2016
Rate per 100 procedures 2.564 2.632
Patients Harmed 1 3
Other Children’s Hospitals Average (2011-2017) 2.509

Ventilator Associated Events

A ventilator-associated event is a decline in a patient's respiratory status after a period of stability or improvement when on a ventilator. We follow best practices for ventilator-associated event prevention, such as keeping the head of our patients’ beds elevated at least 30 degrees and offering regular oral care.

Hospital acquired conditions dial red

Compared to 2016
  Our Hospital January – April 2017 Our Hospital 2016
Rate per 100 procedures 0 2.695
Patients Harmed 0 1
Other Children’s Hospitals Average (2011-2017) 0.539
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. When reading this chart lower is better.

Venous Thrombus Events (VTE)

A venous thromboembolism (VTE) occurs when a blood clot forms in a deep vein, often in the arm or leg. Patients who are immobile or have reduced mobility for an extended time are at greater risk for developing a venous thromboembolism. Our teams assess every patient for risk factors daily and implement best practices shown to prevent serious clots.

Hospital acquired conditions dial yellow

Compared to 2016
  Our Hospital January – April 2017 Our Hospital 2016
Rate per 100 procedures 0.257 0.449
Patients Harmed 1 5
Other Children’s Hospitals Average (2011-2017) 0.371
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. When reading this chart lower is better.

Readmissions within 30 Days

Readmission occurs when a patient who has been discharged from the hospital and has an unplanned readmission to an inpatient within a certain time interval (our standard is thirty days). We lower preventable readmissions by following established best practices that help prepare families to care for their child at home.

Hospital acquired conditions dial green

Compared to 2016
  Our Hospital January – April 2017 Our Hospital 2016
Rate per 100 discharges 4.064 5.198
Patients Readmitted 28 117
Other Children’s Hospitals Average (2011-2017) 7.799
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. When reading this chart lower is better.

Readmissions within 7 Days

Readmission occurs when a patient who has been discharged from the hospital and has an unplanned readmission to an inpatient within a certain time interval (our standard is thirty days). We lower preventable readmissions by following established best practices that help prepare families to care for their child at home.

Hospital acquired conditions dial yellow

Compared to 2016
  Our Hospital January – April 2017 Our Hospital 2016
Rate per 100 discharges 2.032 1.999
Patients Readmitted 14 45
Other Children’s Hospitals Average (2011-2017) 3.167
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. When reading this chart lower is better.

You play an important role in your child’s health care, and we respect your voice. If you experience a patient care or safety concern, please—let us know by alerting your child’s provider or submitting your feedback to us.