October is Health Literacy Month, and Gillette is celebrating the efforts of staff who deliver health information to you!
What is health literacy? Here at Gillette Children's Specialty Healthcare, we like the Minnesota Health Literacy Partnership’s definition: A patient’s ability to obtain, understand and act on health information and the capacity of health care providers and health care systems to communicate clearly, educate about health, and empower patients.
According to the Partnership, “this means that a health-literate individual is one who can access and use health information effectively, and that a health-literate provider is one who can deliver health information to patients effectively. The bottom line: Communication is a two-way street requiring an empowered patient and an empowering provider.”
At Gillette, content experts review our patient education materials to ensure you receive up-to-date information. We strive to use language that makes sense to you. We encourage lots of questions. And we use the teach-back method to make sure you understand the education we provide.
Each of us has a unique learning style. Some of us learn best by hearing information; others prefer reading information; and others need hands-on practice to fully understand a new process. When we use teach-back to support your learning, a doctor might explain a new treatment, followed by a nurse asking, “What do you understand about the plan for your child?” A social worker might give you a handout about available services, then ask which ones you’re interested in. An Assistive Technology orthotics specialist might demonstrate how to apply a brace, then ask you to try the process on your own. No matter what your learning style is, we’re here to provide information in a way that works well for you.
Happy Health Literacy Month! Let’s keep working together to make sure we communicate clearly with you, so you receive and understand health care information that’s important to your family!