Gillette Family Council

The family council helps Gillette promote patient and family-centered care by:

  • Strengthening communication among patients, families, caregivers and staff
  • Collaborating with staff to improve the quality of care at Gillette
  • Helping identify opportunities to improve patient and family satisfaction with the care they receive at Gillette
  • Offering input to leaders regarding the planning and evaluation of facilities and services at Gillette

What We Do

The Family Council serves as an advisory resource for administrators, programs, departments, publications, committees and projects at Gillette. This means the members:

  • Assist in evaluating existing or new programs
  • Respond to requests for feedback on Gillette plans and programs
  • Review and offer suggestions on patient-education materials
  • Review and offer suggestions on relevant policies

Who We Are

The Family Council has about a dozen members, made up of family members or caregivers of Gillette patients. Council members are considered volunteers at Gillette and are required to complete the volunteer process, including an orientation session and background check. Orientation will introduce you to the mission of the organization and will explain our policies and procedures.


How We Do It

Family Council members make a commitment to serve for two years. The council meets monthly in the evening. Members will receive reimbursement for mileage as well as funding assistance for child-care expenses associated with participating on the council.


What We Expect

Family council members need to:

  • Be committed to improving care for all Gillette patients
  • Show concern for more than one issue or agenda
  • Be dedicated to Gillette’s mission
  • Share experiences, opinions and suggestions in a constructive way
  • Interact well with people from different backgrounds
  • Listen to other parents, other families and Gillette staff
  • Participate in an orientation before attending a council meeting
  • Attend monthly meetings
  • Read materials in preparation for meetings and respond to email and voice mail messages
  • Remain on the council for a two-year term

Application and Orientation Process

Potential family council members must complete an application. We usually recruit new members and review applications in the fall. If you are a final candidate, we’ll contact you to set up an interview.

Council members are considered volunteers. Accepted new council members are required to complete go through a background check and complete volunteer orientation.


For More Information

For more information about the family council, please contact one of the council’s co-facilitators: