Get Help Paying Your Gillette Bills
If you need Gillette services but can’t afford them, we’ll work with you on payment options. We evaluate each family’s situation based on income, assets and other resources. Our goal is to make each family’s payments manageable.
You might benefit from setting up a payment plan. And you might be eligible for the Gillette Assistance Program (GAP), our financial service for families who can’t afford the costs of care at Gillette. Just call a Gillette financial specialist at 651-325-2177 to learn more.
You might also want to apply for a grant from UnitedHealthcare Children’s Foundation.
What Is the Gillette Assistance Program (GAP)?
GAP is our financial assistance program for families who can’t afford the costs of care at Gillette.
Although we work with many private and public insurance providers, we know that not all insurers cover all of the services we provide. And we know that some families have high deductibles, high co-payments, or no coverage at all. In such cases, you might want to apply for GAP.
If you have insurance coverage, or if you’re eligible for government programs, you must use up those benefits before you’ll receive help from GAP. You’ll also have to spend any funds in your health savings account before receiving GAP assistance.
Who Is Eligible?
Any Gillette patient can apply for GAP. In fact, we encourage you to do so—whether or not you have health insurance.
If you apply when you first get a referral to Gillette, we can often tell you before your first appointment if you’re eligible for financial help. You can also apply for GAP at any time during your care at Gillette.
We evaluate each situation based on income, assets and other resources. The only thing we consider is financial need. We don’t take age, gender, race, immigration status, sexual orientation or religious affiliation into account.
Gillette provides financial assistance to patients who are uninsured, underinsured, ineligible for any government health care benefit program, and unable to pay for part or all of their care. We base eligibility on a determination of financial need in accordance with our financial assistance policy.
How Do I Apply?
You’ll need to follow these steps to apply for GAP. If you have questions, please call a Gillette financial specialist at 651-325-2177 (8 a.m. to 4:15 p.m., Monday through Friday).
- Complete the financial assistance application (PDF). You can also ask our front desk or a social worker for a GAP application. The GAP application is also available in Spanish (PDF).
2. Attach documentation, such as:
a. Your IRS Form W-2 (Wages and Tax Statement)
b. A copy of your most recent tax return
c. Copies of recent paycheck remittance forms
d. The name, address and phone number of your employer, if applicable
e. A copy of recent bank statements
f. A copy of payment remittance forms for Social Security, Worker’s Compensation, unemployment insurance or other appropriate proof of your reported income, if applicable
3. Mail the completed information and supporting evidence to us at:
Gillette Children’s Specialty Healthcare
Attn: Patient Accounting - GAP
200 University Ave. E.
St. Paul, MN 55101
Or fax it to us at 651-325-2174
What if I’m Not Eligible for GAP?
We’ll send you a letter approving or denying your completed application within 10 working days of the date we receive it. If you aren’t eligible for GAP, we have other options that might help you. For example, you might benefit from setting up a payment plan. Our goal is to help make your Gillette payments manageable.
If you’re paying for all of your Gillette costs yourself (without insurance or government assistance), you’re eligible for a self-pay discount. If you receive medically necessary services at Gillette that are excluded from your insurance plan, you may be eligible for a self-pay discount on that particular service.