Inside Gillette Blog


Gillette’s PICU Receives National Honor for Excellence

Posted On: 04/27/2015

When children require intensive care due to injury, illness or recovery from a complex surgery, it’s essential that their caregivers have the resources, support and workplace environment needed to provide an exceptional quality of care. Now, Gillette patients and their families can feel even more confident that they’re receiving the very best care possible.

Gillette’s Pediatric Intensive Care Unit (PICU) recently received the prestigious gold-level Beacon Award for Excellence, the highest honor given by the American Association of Critical-Care Nurses (AACN).  Even more exciting, Gillette is the only children’s hospital in the region to receive the honor.  The closest children’s hospital with a gold-level designation is located in Cincinnati.

The Beacon Award recognizes excellence in all aspects of critical care, from infection rates and outcomes measures to department structure and employee engagement.  Recipients must successfully improve patient outcomes and align with the organization’s six Healthy Work Environment Standards.   This was the first time Gillette applied for the award.

Dawn Baddeley, RN, manager of Gillette’s PICU, says the application required painting a comprehensive picture of the PICU’s structure, mission and values.  “The AACN doesn’t just want to know what we are doing to continue to improve our safety and quality, they want to know how we are doing it,” she says. “They really get to the root of our culture and how we are on a journey of improvement.”

“I’ve always known there was something special about Gillette,” adds Baddeley. “Our nurses love Gillette, love its mission. And we hold ourselves to the highest standards.”

Baddeley says that Regions Hospital, with whom Gillette partners to operate Minnesota’s first Level I Pediatric Trauma Center, provided support and encouragement during the 18-month long application process.  Two Regions Hospital inpatient units have silver-level Beacon Awards.

The AACN gives the award in three-year cycles. Gillette will continue to apply for the recognition. 


Meet Us Monday - Jacque Jenkins, Guest Services

Posted On: 04/24/2015

What is your position and role at Gillette? I am a Guest Service Representative at Gillette Children's Specialty Healthcare’s St. Paul Campus. I have been with Gillette for a little over four months.

Meet Us Monday - Jacque Jenkins, Guest ServicesDo you have a favorite Gillette story or memory? Forming relationships with our patients is so rewarding. There is one patient I am particularly fond of who comes in regularly for her back brace. She wears a permanent smile and always has a band bracelet for me.  She and I talk about the Minnesota Wild and how she plays adapted hockey. Last week she told me that she no longer needs to wear her brace and that she won’t be coming in a whole lot anymore – happy news although I will miss her.

What do you like best about working at Gillette? I love being part of Gillette’s team, greeting our families and helping them to find their way around.  I love seeing smiles on the children’s faces when we can wear our silly hats or dress up for holidays!

Do you have any children or pets? Yes, I have two children Hayden, who will be 11 in November and Tayz who will be 2 in October. Hayden plays hockey for White Bear Lake Squirt level. Tayz, (who was named after a hockey player from the Chicago Blackhawks Jonathan Toews #19 [teɪvz/ TAYVZ]), likes to play and shoot his pucks around. Both boys are funny little characters. I am a definitely a true boy mom!

What are your hobbies outside of work? We are a HUGE hockey family! We eat, breathe and sleep hockey at our house! If my oldest doesn’t have a game or practice, you can bet we will be watching hockey. During summer we love to go down to Millville and watch the Pro Nationals Motocross (dirt bikes).  I also love to ice fish, camp, go for motorcycle rides and play with my kiddos.

What is one fun fact about you? I was born and raised a California girl, but am a true Minnesotan at heart!


Lifesaving Care and Expert Rehabilitation Helps Brianna Defy the Odds

Posted On: 04/23/2015

On March 17, 2014, life changed forever for then 14-year-old Brianna Strzok. As she and three friends drove home from school, they were rear-ended and pushed into oncoming traffic. Brianna’s side of the car sustained a direct hit from a truck driving more than 50 miles per hour.

When Brianna arrived at the Level I Pediatric Trauma Center operated by Regions Hospital and Gillette Children’s Specialty Healthcare, her prognosis appeared grim. She had sustained severe head trauma and multiple skull fractures; major damage to her diaphragm, colon, bladder and other vital organs; broken bones; and many other injuries. “One of Brianna’s doctors later told us that the amount of transfused blood she needed was the most he’d seen in 30 years of practice,” recalls her mom, Missi Langel. “I know in my heart that she would have died at any other hospital.”

In fact, Brianna’s outlook seemed so dire that her care team allowed additional family members into her room to say goodbye.

“I refused to believe she would never wake up”
Brianna remained in a coma for nearly five weeks while she struggled with the effects of her injuries, along with kidney and liver failure. Although doctors cautioned that she might never recover, Missi and other family members remained optimistic. Then, on Easter weekend, Brianna’s best friends visited her bedside. She emerged from her coma the same day.

Brianna had woken up, but her journey was only beginning.  The once-athletic teen had lost weight and muscle mass, and the damage to her brain was severe. “She wasn’t walking or talking, and had significant nerve damage in her left eye,” explains Missi. “She was awake, but not really awake.”  Brianna soon transferred to Gillette’s inpatient rehabilitation unit and began intensive physical, occupational and speech therapy. Missi describes watching Brianna re-learn everything as physically and emotionally exhausting. Support from Brianna’s care team helped her through. “They treated me like family. They explained the medical stuff, but also helped me understand that I was not alone in this journey.”

Milestones take on new meaning
As Brianna progressed in her therapies, she achieved milestones that became even more significant the second time around.  “The first time she spoke, rode a bike, stood up, climbed stairs—all of these things were turning points,” says Missi.  “Everything was a new first.”  Even Brianna’s care team expressed amazement at her continued progress given the extent of her injuries. 

But there were hard moments too.  Because Brianna’s brain had been so badly injured, she struggled with emotional and behavioral issues common in children who experience a traumatic brain injury.  “She went through many stages—first hitting, then swearing, then crying in pain. There were many nights I cried myself to sleep,” remembers Missi.

Through the highs and lows of Brianna’s recovery, hospital staff helped her family celebrate special milestones. For example, on her 15th birthday, they arranged to bring her beloved horse, Hidalgo, to an unused helicopter pad at Regions Hospital to visit Brianna.

“Thank you for saving my baby girl!”
After three months of inpatient rehabilitation, Brianna went home. She continues weekly therapies in her community and follows up with her Gillette team regularly.  “Dr. Song is amazed and thrilled at how well Brianna is doing!” wrote Missi in a September CaringBridge entry. 

Today, Brianna is walking independently, riding her horse, and recently made her high school’s honor roll. Although she still struggles with physical effects of her injuries and short-term memory loss, she has defied the odds by accomplishing more than many people ever thought possible.   

Missi says she’ll be forever grateful to the Regions and Gillette team for bringing Brianna back from the brink of death.  Her message to them is this:  “You treated us like we mattered, like our daughter’s life mattered,” she says. “Thank you for saving my baby girl! I will never forget any of you.”


Meet Us Monday - Analise Ludwig, Audiologist

Posted On: 04/17/2015

What is your position and role at Gillette Children's Specialty Healthcare?  I am an audiologist and provide hearing evaluations and necessary follow-up for Gillette’s patients of all ages!  My job is to make sure those children and adults can hear everything they need to in order to communicate and live life to its fullest.

Do you have a favorite Gillette story or memory? Recently, a young sibling of a patient staying at Gillette decided to stop by my office window every time he and his parents took a walk down the hallway. Since they walked down the hallway a couple of times a day for several weeks we became fast friends! He would put his face right up to the window, and tap the glass. I made a habit of coming up to my side of the window and making funny faces for him. We both had a good laugh!

What do you like best about working at Gillette?  I love being at Gillette because I get to spend time with awesome kids and families that remind me to be hopeful and optimistic every day.  My patients and coworkers inspire me to work hard and always do my best.

Do you have any children or pets?  My husband and I have two young boys - Bennett and Felix.  They sure keep us busy these days!  We also have two dogs – Sugar, the French Bulldog and Pico, the Chihuahua.

What are your hobbies outside of work? Outside of work, I spend time enjoying all of the great activities near our home in Como Park. My family loves walking and biking around the lake, going to the zoo and swimming in the neighborhood pool. I’m also a big music fan – my kids and I have dance parties in our living room! 

What is one fun fact about you?  Every year, as soon as the snow melts, I switch over from driving my car to commuting to work on my yellow scooter!  Don’t be surprised if you see me headed in to or out of the audiology office with a black motorcycle helmet on.


Birthday Parties and Pool Therapy: My Volunteer Story by Joni Purrington

Posted On: 04/14/2015

I love working with children and their families, and I have the honor of being a volunteer and former employee at Gillette Children's Specialty Healthcare.

Volunteer Birthday Parties at Gillette Children'sI started with Gillette as a volunteer in the pool at the former Lake Phalen facility. In 1981, I became an employee, joining Gillette as the first director of pool therapy. I hold a doctorate of physical therapy degree, and I believe that water is an equalizing medium for a lifetime of fun! When you see a group of children having fun in an aquatic setting, there is little difference between those who have special needs and those who don’t.

Although I no longer work at Gillette, I began volunteering because I wanted to assist children who have differing abilities and educate them on how to be safe while enjoying the water. Since then I have served as a member of the fundraising organization Friends of Gillette, helped with fundraising events, and thrown monthly birthday parties for Gillette’s inpatient kids at the St. Paul campus.  

Planning the monthly birthday parties brings me a lot of joy. I work with Gillette’s Child Life staff to find out if any inpatient kids have a birthday coming up. I then develop a party theme for them. It’s the little things—like finding out if the birthday child is a boy or girl and learning their interests—that make planning the parties fun. On birthday party nights, all inpatient kids are invited. I bring in crafts for special projects and an ice cream cake from the North St. Paul Dairy Queen.

My goal is to plan activities that will interest children of various ages. I bring crafts that allow patients to complete a project as independently as possible—from choosing the activity to choosing the materials to completing the project. The kids can decide whether to make something for themselves or for someone else. If a patient has siblings, I bring enough materials so that everyone can participate.  Parents often enjoy working on the activities, too!

I’m inspired to volunteer as part of my philosophy of working with all children in our community. I continue to volunteer at Gillette because of the hospital's mission and vision. I’m inspired by the dedication of the hospital's leaders and by Gillette’s research efforts, leading edge medical care, and exemplary care for anyone who seeks the organization’s medical services.

And I’m really looking forward to Gillette’s new therapy pool opening later this year!


Meet Us Monday – Jacki Shugart, Rehabilitation Therapy Support

Posted On: 04/13/2015

1.) What is your position and role at Gillette? I work as therapy support in Gillette Children's Specialty Healthcare’s Rehabilitation Department.  You’ll see me helping transport patients and their families from the inpatient rooms to their therapy sessions, along with assisting the therapists with their daily needs.  I’m also a Child Passenger Safety Technician and part of the transport team that completes consultations with families on how to safely transport their child home.

Meet Us Monday – Jacki Shugart, Rehabilitation Therapy Support2.) Do you have a favorite Gillette story or memory? One of my favorite memories was when I was working with a patient who had been recovering from an unfortunate accident. I watched Gillette’s speech therapists help heal this patient’s voice and the progress was truly remarkable.  Eventually, the patient was finally able to find their voice again and managed to sing the song “You are my Sunshine.”  Just about everyone around began to tear up because of how special that moment was. 

3.) What do you like best about working at Gillette? I like helping patients and their families through some of the difficult situations or transitions they might encounter.  I especially like working with inpatients and their families since often times they are here for extended period. That means I get to know them even better on a personal level. Knowing that I made a difference by making their stay easier is incredibly rewarding.

4.) Do you have any children or pets? My husband and I are new parents; we have a 4-month-old baby girl named Gia! We also have a cat named Hubert and a little Havanese dog named Arnold!

5.) What are your hobbies outside of work? I play in adult volleyball leagues and love going to see new movies with my husband.  I also enjoy spending time with my parents –if I’m not at home with my husband and daughter, you can almost always find us at my parents’ house.

6.) What is one fun fact about you? I’m 6 feet tall and I played college basketball!  I’m always up for being challenged in a game of PIG.


Lawnmover Safety Tips

Posted On: 04/10/2015

Lawnmover Safety Tips - Gillette Children'sWith summer fast approaching, Minnesota homeowners soon will dust off their lawnmowers and begin the weekly routine of cutting their grass. During this time, it’s important to keep in mind the dangers that lawnmowers can pose to children. A lawnmower blade’s damage to still-developing bones and growth plates can put children at risk for limb-length discrepancies and permanent orthopedic deformities. Help prevent serious injuries by following these guidelines:

Before You Mow

  • Keep children indoors while mowing.
  • Never allow a child to ride on a riding lawn mower with the operator.
  • Pick up stones, toys and debris from the lawn to prevent injuries from flying objects.
  • Never allow children to play on a lawn mower, even if it is turned off.
  • Never mow barefoot – wear shoes, not sandals.
  • Use eye and hearing protection.

Who Should Mow?

  • Children should be at least 12 years-old before operating any lawn mower.
  • Children should be at least 16 to operate a riding mower.

While Mowing

  • Only use mowers with automatic shutdown abilities, such as those with a control that stops motion when the handle is released.
  • Don’t mow in reverse.

* These safety tips are based on the American Academy of Pediatrics’ policy statement, Lawn Mower Injuries to Children.


Meet Us Monday – Cate Pardo, Public Relations

Posted On: 04/06/2015

Cate Pardo, Public Relations at Gillette Children's

What is your position and role at Gillette? As a member of Gillette Children's Specialty Healthcare's Public Relations team, I work with patient families and clinical staff to share stories about our patients’ achievements, along with stories about the amazing work done at Gillette, with members of the media.  These stories raise awareness of the unique role Gillette plays in the treatment of children who have disabilities. Even though I don’t work on the clinical side, I feel so fortunate to be able to connect with our patients and families on a daily basis. It’s incredibly rewarding!

Do you have a favorite Gillette story or memory? One of my favorite memories was from last spring, when Lady Gaga visited Gillette.  She is truly a class act.  I remember her greeting families in the playroom of our Inpatient Rehabilitation Unit—these are families of kids facing lengthy and challenging recoveries from major surgery or injury. She spoke genuine words of encouragement and then sang Born This Way, moving many to tears. It was an awesome moment.  Gaga also extended her visit to allow time with every single patient—in many cases, singing to patients at their bedside. I was impressed not only with Gaga but with the true team effort—including nursing, Child Life, and others—that made the visit an overwhelming success.

What are some of your hobbies outside of work? With two young kids, I don’t have a ton of spare time.  When I do, I enjoy hanging out at my parents’ lake home in Hudson, spending time with family and friends, and singing karaoke (my favorites are Dixie Chicks and Indigo Girls songs).  I also enjoy cheering for the Green Bay Packers—mostly when they play the Vikings.

If you could travel anywhere, where would you go? I would love to visit Maui or anywhere in Hawaii for that matter.  My husband and I also hope to visit Ireland and Scotland once our kids are older.

Do you have any children or pets? I have a 3-year-old son named Gavin, a 6-month old son named Beckett, and an 8-year-old dog named Dante.

What is one fun fact about you? I love The Walking Dead and I’ve learned a lot of handy survival tips from watching it!  If zombies ever do walk the Earth, I’m the gal you want to hang out with.


Meet Us Monday – Katy Noack, Registered Nurse

Posted On: 03/30/2015

1. ) What is your position and role at Gillette? I am an evening charge nurse on the Adult Unit at Gillette Children's Specialty Healthcare and am lucky to be part of a fantastic care team. My role is to help coordinate care for our patients and families from the moment they come to my unit until they are discharged. I also serve as a resource for all patients, families, and Gillette staff during the evening hours to ensure we provide the best possible family-centered care. My role varies and changes every day, but I ultimately strive to be a team leader and help advocate for our patients and their families.

Meet Us Monday – Katy Noack, Registered Nurse 2.) Do you have a favorite Gillette story or memory? This is embarrassing to share but it will always stay with me as a favorite moment. To provide some background, I am a huge Minnesota Wild hockey fan. During my first year at Gillette, I was lucky enough to be working when their mascot, Nordy, stopped by for a visit. Having the chance to meet Nordy was basically a dream come true. I gasped, and then quickly tried to cover it up because he was there to visit our patients, not me! Nordy heard my excited response and came right over. My face turned tomato red and I could barely talk to him but he gave me a big hug. This happened right outside my patient's room where he was audibly laughing. In the end, I'm glad my patient was able to witness my unplanned antics!

3.) What are some of your hobbies outside of work? Anything that involves being outside and active! I love to run, bike, rollerblade and do any kind of skiing. I'm currently training for a trail race and Grandma's Marathon. I'm blessed to be able to spend time with family – especially my nieces. I also love when my Gillette crew gets together outside of work!

4.) Do you have any children or pets? Not yet! My husband Ryan really wants a Husky & a son (or daughter that plays hockey).  

5.) If you could travel anywhere, where would you go? I would love to go back to Italy and Portugal and travel to Ireland and New Zealand – but really my list is endless. Since my husband's family is Irish, and my family is Portuguese/Italian, we really love getting back to our origins.

6.) What is one fun fact about you? I secretly love to write. Writing a book is on my bucket list.


All About Integrative Care at Gillette

Posted On: 03/27/2015

By Becky Schauer, Registered Nurse

Holism is a word that is often thrown around but frequently misused.  Holism actually means looking at the whole of a person and seeing that each part is interconnected.  In a holistic model of care, each Gillette Children's Specialty Healthcare Wellness Modelcircle represents an aspect of one’s level of wellness.  These circles include: physical, psychological (emotional), social, and spiritual aspects of health.  All of the circles in one’s life are interrelated and connected.  At Gillette Children’s Specialty Healthcare, we use the phrase ‘integrative care’ to describe health care that aims to use holism as the model of care delivery.  It combines both conventional treatments (Western medicine, e.g. medication, surgery) with complementary ones (non-Western, e.g. massage, acupuncture) and acknowledges that each play vital roles in one’s health. 

 Gillette’s Integrative Care Committee works to explore ways we can enhance and optimize our patients’ levels of wellness.  This is an exciting time for Gillette, as we’ve continued to add new options of integrative care for our patients.  Areas of focus include aromatherapy, massage, adaptive yoga, acupuncture, osteopathic manipulative therapy, and healing touch. We also focus on providing care for caregivers.  

In the past year, a group of Gillette employees attended a massage certification course to learn the skills needed to bring bedside massage to patients on the hospital’s inpatient units and at Gillette Lifetime Specialty Healthcare, our adult clinic.  We have also begun to educate our staff on the concept of mind-body connection and how to integrate this mindset into their daily care of patients.  We have trained 20 members of our staff in adaptive yoga and mind-body awareness. We’re also formalizing our aromatherapy policy, as we have found this modality to be well-received among patients and families.  Finally, several of our physicians are involved in Gillette’s integrative care initiatives. Scott Schwantes, M.D., is certified in medical acupuncture and Todd Dalberg, D.O., is certified in osteopathic manipulative therapy. These certifications complement the medical care they provide in their role as physicians. 

We hope that our patients will be as excited as we are to explore these new integrative options and their role in enhancing the exceptional care offered at Gillette.  Please contact your medical provider to find out more.


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