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What is Virtual Care?

Through the Virtual Care program at Gillette Children's, you and your child can have a video appointment with your care team from the comfort of home without the time and inconvenience associated with traveling. During virtual visits, patients and healthcare providers can see, hear and talk with each other, just like an in-person appointment, but you'll be in your home using your smartphone, tablet, or computer.

Virtual care appointments are currently available to new or existing patients. Please call our patient appointment line at 651-290-8707 to determine if virtual care is appropriate for your appointment needs. Our goal is to provide convenient access to Gillette’s services and expertise.


How Does Virtual Care Help My Family?

Your child’s health is important to us, and providing a way that we can continue caring for your child despite weather difficulties or unforeseen illness is our top priority. With our virtual care program, your child can continue receiving care from the comfort of your home.

Virtual care appointments allow your child to continue being seen by the right provider at the right time. In many instances, our virtual care program is the best way to assess your child’s needs and put together an appropriate care plan, while keeping your schedule and appointment travel needs as convenient as possible.


How Does Virtual Care Work at Gillette?

Gillette providers and staff review virtual visit requests to determine if a virtual appointment can meet the needs of your child. If your provider recommends an in-person appointment for your upcoming care needs, someone from Gillette Children’s will contact you to discuss the change.

Getting a virtual care appointment at Gillette is easy. You can call our appointment line at 651-290-8707 to speak to a patient access representative and schedule a virtual care appointment at a time that’s most convenient for you. Or, if you are a current Gillette patient, many virtual appointments are available to schedule online in the MyGilllette patient portal.


How to Prepare for Your Appointment at Home

You can help make your virtual care appointment successful by getting ready in advance.

  • Use your most modern technology, be it smartphone, tablet or computer 
  • Check for a stable internet connection
  • Test your device
  • Set up in a quiet space with good lighting
  • Make sure your child is present and ready for their appointment
  • You will receive a text or email the morning of your appointment with a link to join the visit

Virtual Care Includes Rehabilitation Therapies

In addition to virtual sleep medicine appointments, virtual Pediatric Expert Consults, and select other virtual appointment options; we have expanded our Virtual Care to include Rehabilitation Therapies. See how this important part of treatment and recovery is improving the lives of our patients and their families.


Gillette’s virtual care program was initially launched with support from Dairy Queen and continues today through the generosity of our donors.
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Your child deserves the best care.
To make a virtual care appointment call: