Contact Us

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We welcome calls from those who wish to learn more about our services or connect with our mission. Below you’ll find contact information for patients, referring physicians, news media and the public.

For job inquiries, visit our Careers section for more information and to view open positions. To make a donation to Gillette, visit Ways to Give to learn how you can help. For specific locations, visit our Locations page.

For Patients Making Appointments

Make An Appointment

651-290-8707 or 800-719-4040 (toll-free)

Speak to a Telehealth Nurse (Existing Patients Only)

Call to speak to a Gillette nurse for urgent questions or concerns about symptoms you or your child are experiencing now.

651-229-3890 or 800-719-4040 (toll-free)

Contact Your Respective Team Directly (Current Patients Only)

  • Neurological Services (for Neurology, Neurosurgery, or Sleep Medicine): 651-325-2230
  • Orthopedics and Spine: 651-325-2255
  • Rehabilitation Medicine: 651-325-2280
  • Pediatrics, Craniofacial, Dental and Other Medical Services: 651-325-2288
  • Assistive Technology, Therapy, and Child and Family Services: 651-325-2290

For Health Care Providers Making Referrals

651-325-2200 or 855-325-2200 (toll-free)

Or go to Find a Doctor

Change or Cancel an Appointment

Please call between 8 a.m. and 5 p.m., Monday through Friday, at least 24 hours before your appointment.

651-290-8707 or 800-719-4040 (toll-free)

For Information About Specific Conditions and Programs (Not for Patient Appointments)

  • Brain Injury and Concussion: 651-310-1872
  • Cerebral Palsy: 651-290-8712
  • Craniofacial and Plastic Surgery: 651-310-1884
  • Epilepsy and Seizures: 651-310-1884
  • Hydrocephalus: 651-290-8712
  • Juvenile Arthritis and Related Conditions: 651-310-1872
  • Neuromuscular Conditions: 651-310-1872
  • Neuropalliative Care: 651-310-1872
  • Orthopedics: 651-290-8712
  • Rett Syndrome: 651-310-1884
  • Sleep Health: 651-310-1872
  • Spina Bifida: 651-310-1884
  • Spinal Cord Injury: 651-310-1872

For Information About Your Bill, Insurance or the Gillette Assistance Program (GAP)

Gillette Patient Financial Representative

Monday - Friday, 8 a.m. to 4:15 p.m.

651-325-2177

For Information About Medical Records

  • Health Information Services
    • Monday - Friday, 8 a.m. to 4:30 p.m.
  • Health Information Services Main Phone Number
    • 651-229-3886
  • Release of Medical Records Phone Number

For Media Inquiries

  • Media Relations Pager
    • (Answered 24 Hours)
    • 612-580-2192
  • Nick Hanson, Media Relations Specialist

For All Other Inquiries

Main Gillette Phone Number

651-291-2848

800-719-4040 (toll-free)

Main Gillette Mailing Address

Gillette Children’s Specialty Healthcare
200 University Avenue East
Saint Paul, MN 55101

To Provide Feedback or Share Concerns

We welcome your comments, compliments and concerns. Call us, email us, or submit your feedback or concerns using the secure form at the bottom of this page.

Quality, Patient Safety and Accreditation Phone

651-229-1706 or 800-719-4040 (toll-free)

Patient Feedback Form

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This form is monitored Monday through Friday during regular business hours. If you do not receive a response within two business days, please call 651-578-5218. If you have an immediate medical concern, please call the Gillette Telehealth Nurse line at 651-229-3890 or 800-719-4040 (toll-free). If you are experiencing a medical emergency, please call 911.

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