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Terms and Conditions of Use

Purpose of Site

This site provides information about the services and programs at Gillette Children’s. The information provided in this website is intended to educate readers about certain medical conditions and possible treatment approaches that fall within the mission of Gillette Children’s. The information is not a substitute for examination, diagnosis and medical care provided by a licensed and qualified health professional.

General Disclaimers

The information provided within the Gillette Children’s website is not medical advice. In no event shall Gillette be liable for any damages or losses whatsoever, including special, indirect, consequential or incidental resulting from the use, reliance upon or performance of any material contained in or accessed through the Gillette Children’s Specialty Healthcare website.

Use of Content

All visitors to the Gillette Children’s website are provided access free of charge, subject to the conditions set forth in these TERMS AND CONDITIONS OF USE. It is up to you to take precautions so that materials you download or otherwise select are free of viruses and other potentially destructive items.

You may download, use and copy the materials found on Gillette Children’s website for your personal, noncommercial use only, provided that copies bear any copyright, trademark or other proprietary notice located on the site which pertain to the material being copied. Other unauthorized use may violate copyright, trademark and other laws.


All information contained in this site is covered by copyright and may not be reproduced except as indicated in this TERMS AND CONDITIONS OF USE section of our website.

Trademarks, Logos

Use of Gillette Children’s or Gillette Children's Foundation logos is forbidden without prior written permission. Third-party trademarks herein appear with permission for this specific use.

Links to Other Sites

This site may contain links to websites operated by third parties. These links are provided solely as a convenience to the user and for the purpose of augmenting the information contained in this site. The presence of such links is not an endorsement by Gillette Children’s regarding the quality or accuracy of content on such sites. Gillette is not responsible for the content or the privacy practices of linked third-party sites. Users who choose to access linked third-party sites do so at their own risk.


The Gillette Name

Gillette Children’s is named in honor of orthopedic surgeon Arthur Gillette, MD, who helped found the nation’s first hospital for children who have disabilities. We are an  independent, not-for-profit children’s hospital, and our organization has no affiliation with the Gillette Company or the Gillette brand of personal care products.


International Users and Choice of Law

This website is administered by Gillette from its offices within the United States of America. Gillette makes no representation that materials at this site are appropriate or available for use at other locations outside of the United States and access to them from territories where their contents are illegal is prohibited. These Terms and Conditions of use shall be governed by the laws of the State of Minnesota, without giving effect to its conflict of laws provisions.

Thank you for visiting our web site. We sincerely hope you find it helpful and convenient to use. Questions, comments and concerns may be directed by email to Gillette Media Relations.


Nondiscrimination Standards

Gillette Children’s complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. For more information, please refer to this resource:


Privacy Policy

Gillette Children's is strongly committed to protecting the privacy of its online users: patients, families, donors, the media, and others. We do not collect personally identifiable information about individuals, except when it is knowingly provided by such individuals (e.g. web forms). We do not share voluntarily provided, personally identifiable information for any purpose other than its intended use. The only exception is described under "Donations and Fundraising Events" (below).  Gillette Children's believes that privacy on the web is important, and we encourage you to read our privacy policy carefully, so that you will clearly understand our commitment and our method of collecting and using information. We continuously try to improve the security of our information systems. While we have many security measures to protect electronically transmitted information and frequently review and try to improve the security of our site, we can't guarantee that a third party won't gain access to information provided to this Web site.


Information Collection and Use

Web Log File Data

We collect some basic web log file data about site visitors. This information includes domain names, web site traffic patterns and server usage statistics. This information is used for site management and administration and to improve the content and overall performance and user-experience on our site.

Cookies. As is standard practice for many websites, we might set cookies or other technologies that allow us to tailor to visitor interests, help us analyze use of the site and provide visitors with a better experience. Please note that third parties, such as advertising agencies, might also set and access cookies or other technologies on a visitor’s computer when they use the site.

The cookies used by Gillette Children’s do not collect any personal information about a visitor, provide any way to contact a visitor, or extract any information from a visitor's computer. We may permit third party companies the use of cookie data to display tailored ads on sites across the Internet based on what parts of the website visitors have viewed. These cookies and similar items can be disabled by adjusting browser preferences at any time.

The information we collect automatically is statistical data. We are unable to delete the data automatically collected.  By using our website, you agree to these terms.

Pixels and Web Beacons. Pages on our Sites, or our e-mails, may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related Sites statistics (for example, recording the popularity of certain Sites content and verifying system and server integrity).

Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc. ("Google") to collect certain information relating to your use of our Sites. Google Analytics uses cookies, which are text files placed on your computer, to help our Sites analyze how users use the Sites. You can find out more about how Google uses data when you visit our Sites by visiting "How Google uses information from sites or apps that use our services" (located at We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google's website, and pages that describe Google Analytics, such as

Data Security

Gillette Children's makes every reasonable effort to ensure that all of the transactions that occur on our web site are secure. We store personally identifiable data with Transport Layer Security (TLS) encryption to protect information you may submit on our site. TSL is the industry standard protocol. All off-line information is securely stored and is accessible only by authorized Gillette Children's staff.

Online Forms

Gillette Children's provides forms on our web site which may request confidential health information. These online forms are located on a secure site. We adhere to the requirements outlined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) legislation, which ensures security and privacy of an individual's medical records.

Donations and Fundraising Events

When you donate to Gillette Children’s or register for a fundraising event, we ask you to voluntarily provide your name, address, telephone number, email address and credit card number so we can process your donation or event registration, send you a receipt or confirmation and communicate with you if necessary. If you'd like, you can provide that information another way (by phone or regular mail). When you make a gift on our site, your information goes into a database maintained by Gillette Children's Foundation, the philanthropic resource for Gillette Children's. The Foundation may then send you email or mailings about other opportunities to support the hospital. You may also opt out using any of the opt-out methods, such as check-box opt-outs, included in any fundraising solicitation by the Foundation. You may request at any time to change your mail preferences to receive specific kinds of mail from us, i.e. only newsletters or only event announcements, or no mail at all.  If you would like to change your email or mailing preferences, you can contact us at 651-229-1726, or email us at

Gillette Children’s abides by the Donor Bill of Rights which was created by the American Association of Fund Raising Counsel (AAFRC), Association for Healthcare Philanthropy (AHP), the Association of Fundraising Professionals (AFP), and the Council for Advancement and Support of Education (CASE).

Online donation transactions are handled using TSL-encrypted technology. Gillette and its technology vendors are PCI compliant.

Third-Party Service Providers

Gillette Children’s may engage reputable third-party vendors to help us manage our websites and allow us to better service our patients and visitors.  The hospital never shares with third parties any personally identifiable information you provide when making a donation online, except as required by law.

Email Communication

Gillette Children’s does not collect your email address unless you voluntarily submit it to us or choose to communicate with us via email.  Gillette Children’s and Gillette Children’s Foundation do not sell, redistribute, or rent any email addresses.  Gillette adheres to CAN-SPAM guidelines and will honor users’ request to opt out of email communication at any time.

How We Use the Information

Gillette Children's uses the information you provide to fulfill your online request, facilitate customer service and inform you of our programs and events. We do not rent or sell visitors' personal information to third parties, such as marketers.

We inform the companies that help the Gillette Children's with donations made by credit card that they may not share or use personally identifiable information for any other purpose. We do not share any third-party or personally identifiable information you provide with gifts in honor or memory of a loved one.

We do not share any personally identifiable information we may collect in surveys, although we may share aggregated survey results with analysts, as described above. The aggregate data cannot be used to identify individuals and participation in the survey is voluntary.

It is possible that we could be forced to disclose personally identifiable user information in response to a search warrant, subpoena, or court order; that can happen to any organization keeping records. Disclosures may also be appropriate to protect our legal rights and the security or integrity of our Web site, or to avoid liability. Those kinds of disclosures are highly unlikely, but possible.

Changes to Terms and Conditions

The terms and conditions described here may change from time to time. We will attempt to keep this information as current as possible, but cannot be responsible for any misunderstanding based on previously expressed information. If you have specific questions not covered here, feel free to contact Legal Notices.