• Upcoming appointments
• Clinical notes
• Test and Lab Results
• Imaging Reports
• Current Medications
• Allergies
• Patient information (including contact and insurance information)

• Pay bills online
• Update patient demographic information
• Request to cancel or reschedule appointments
• Schedule an appointment
• Send a message about scheduling or billing questions
• Fill out a release of information

When you schedule an appointment online through your MyGillette portal account, our scheduling team will review the appointment to make sure it meets the requests of your clinical team. We’ll also ensure any coordinated needs, such as imaging, are added. If adjustments are needed, our scheduling team will contact you. You will receive an appointment confirmation and all standard appointment reminders for visits scheduled online. 

Online scheduling is not available for all appointments. If you’re not able to find the appointment you need or have urgent scheduling needs, please call us at 651-290-8707.

Online scheduling is not available for all appointments, but we are adding more appointment types over time. The most complete list is available in your portal. If you’re not able to find the appointment you need, or have urgent scheduling needs, call us at 651-290-8707. 
 
Currently, the appointments available for self-scheduling include: 

• Complex Care
• Endocrinology 
• Gastroenterology 
• Genetics 
• Integrative care 
• Internal medicine
• Neurology 
• Neurosurgery
• Orthopedics 
• Orthotic adjustments 
• Otolaryngology (Ear, nose and throat) 
• Palliative care  
• Plastics  
• Physical Medicine & Rehabilitation    
• Sleep Medicine  
• Spine 
• Sports Medicine 
• Therapeutic Recreation
• Therapy Evaluations (PT, OT, Speech)

There are several ways to enroll in MyGillette. 

Request an account at home: 

• Use our online account request form to get the enrollment process started immediately.
• Ask to enroll while you’re scheduling an appointment via phone. 
• Call Health Information Services at 651-229-3886, option 3. 

Request an account in clinic:

• Ask check-in desk staff or a member of your care team. After your request, you’ll receive an email invitation with instructions on how to complete the process. The email will come from Gillette Children’s and will include the subject line: Welcome to your online health account. (You’ll be prompted to create a username and password. It’s a good idea to write these down and keep them in a secure place.)

Patients aged 12 or Younger 

For patients aged 12 or younger, a parent or legal guardian may sign up for a MyGillette account. Start the enrollment process online. Call Health Information Services at 651-229-3886, option 3. Or ask to enroll while you are scheduling an appointment. 

Patients aged 13 or Older 

Patients aged 13 or older may request their own portal access and must grant permission—also called proxy access—for others to have access to their portal. Gillette staff can help you with that process, or you can fill out a proxy access request form online. 

This form must be filled out and signed by the patient unless the patient is unable to complete the form, which can be marked at the bottom of the form.

The form can also be printed, filled out, and sent it back via email, fax or mail:

MyGillette proxy access request form (PDF, English). 

MyGillette proxy access request form (Solicitud de Acceso a MyGillette Proxy, PDF, Spanish). 

A patient or a legal decision-maker for the patient may grant permission—also called proxy access—for others to have access to their portal. 

Gillette staff can help you with that process, or you can fill out a proxy access request form online.

If a patient is aged 13 years or older, the form must be filled out and signed by the patient unless the patient is unable to complete the form, which can be marked at the bottom of the form.

The form can also be printed, filled out, and sent it back via email, fax or mail:

MyGillette proxy access request form (PDF, English). 

MyGillette proxy access request form (Solicitud de Acceso a MyGillette Proxy, PDF, Spanish).

Support is available 24 hours a day, just call 1-877-621-8014 with your questions.