Gillette is committed to providing medical care to our patients at a reasonable cost. We work with many private and public insurance providers. We also can establish payment plans or offer the Gillette Assistance Program (GAP) for families who are paying for all or part of their care. Current or potential patients who live outside the U.S. should visit our page for international patients.
If you can, check with your insurance provider before your first visit to Gillette. In an emergency, that might not be possible—but be sure to contact your insurance provider as soon as you can.
Many insurance providers require you to get prior authorization before you receive a particular service. You might also need a referral or physician’s order from your primary care provider before your insurance will pay for care at Gillette. And at Gillette, we might need up to three days to process a referral or physician’s order.
Keep in mind that different insurance providers cover services in different ways. Some might not cover all of the services we offer. If your insurance provider denies your request for care at Gillette, call a Gillette financial specialist. We can help you appeal.
Ask your insurance company about the details of your benefits and coverage. If you need help, ask a Gillette financial specialist for guidance.
Some questions to ask include:
If you have health insurance or Medical Assistance, please give us that information before you come to Gillette.
When you make your appointment, and when you arrive at our hospital and clinics, we’ll ask you for:
If you have insurance but don’t have your card(s) with you, we’ll ask for:
There are other things you can do to prepare for your Gillette visit.