In your hospital room at Gillette Children’s Specialty Healthcare, we strive to provide the care you need in a comfortable environment. We’ve equipped the space to address your medical needs and support other aspects of your daily life.
Upon arrival, you’re invited to fill out an “All About Me” poster. The poster provides space to share information about your child’s likes and dislikes, and to give us ideas about how to help your child cope with difficult parts of treatment.
The “All About Me” poster helps staff and volunteers provide the best possible care. After it’s completed, we display it in a frame in the hospital room, where health care providers can see it.
The hospital bed includes controls and equipment to meet your child’s needs and help keep them safe.
Monitors and other equipment in your room and throughout the hospital make a variety of beeps and other noises. Don’t be alarmed. Your nurse can explain what the different sounds mean. Please do NOT turn off any monitors or other hospital equipment.
If anyone plans to stay in the hospital room, tell your nurse. Our staff will prepare a bed and provide bedding for the guest(s) each evening. If you need extra sheets, blankets, bedspreads or pillows, let us know.
In addition, a Ronald McDonald Family Room® might be available for overnight stays.
If you need to be at Gillette for a week or longer, you might be more comfortable in a nearby hotel. Several hotels offer discounts for families of Gillette patients—see hotel options and rates (PDF).
Showers are available for patients and their families. We can provide towels and washcloths. Ask your nurse for information.
A washer and dryer are available to you during certain times of the day. Please ask your nurse if you’d like to use them.
We encourage you not to bring personal and valuable belongings (including watches, jewelry and cash) to the hospital. If you bring such items—and can’t send them home with a family member or friend after you arrive—you may store them in the locked cabinet in your room. We also provide a small closet or shelf for other belongings.
If you think you’ve misplaced something, please tell someone at the nurses’ station as soon as you notice the item is missing.
While staying in the hospital, your child receives breakfast, lunch and dinner daily from Regions Hospital Food and Nutrition. Meals are delivered to the hospital room between 6:30 a.m. and 7 p.m.
You may choose meal items from a menu in the room. Menus are available in several languages, including Spanish, Somali, Hmong and Vietnamese.
On the Rehabilitation Unit, if a meal order isn’t placed by 6:30 p.m. the previous day, your child receives a standard menu selection for that meal.
On other units, if a meal order isn’t placed, Regions calls your child’s nurse near the end of the meal period. The nurse helps determine if your child can choose meal items at that time or if they should receive a standard menu selection for that meal.
You and other visitors can buy food and beverages in several locations throughout the hospital, and bring meals back to your child’s room. Additionally, many nearby restaurants deliver food to Gillette—ask your nurse to see menus.
Refrigerators are available to temporarily store a few of your food items. Most units have a small refrigerator in each hospital room. In the Neurosciences and Rehabilitation units, a large refrigerator is in the kitchenette near the nursing station.
We provide stickers to label your food with your name and the date you store it. Please apply the stickers to items you put in the refrigerator, and please use your food within 48 hours. We discard food stored for longer than that.
Microwave ovens are also available within some hospital units and in family lounges near other units. Popcorn is not allowed in Gillette microwave ovens.
There’s a telephone in each hospital room. It has its own, specific telephone number, which you may give to others so they can call the room directly.
You may use cellphones and other wireless mobile devices in your child’s hospital room. While using them, stay at least three feet away from clinical electronic equipment.
You may use cellphones and other wireless devices freely in areas where patients don’t receive care, such as hallways, cafeterias, lounges and waiting areas. As a courtesy to other patients and families, please don’t speak loudly when using a phone in your room or elsewhere in the hospital unit.
You can use the free Wi-Fi to access the internet from hospital rooms and waiting areas.
Each bed has its own television. Most beds also have a DVD player. Often, Xbox video game consoles are available. We have DVDs and video games you may use. Ask your nurse for more information. In the Adult Unit, each room also includes a radio and CD player.
If you bring any of these items from home, please label them with your child’s name.