Lucia Lazarus was only 5 years old when she had to have surgery at Gillette. She was devastated to learn she would miss Valentine's Day celebrations at school. But child life specialists at Gillette made sure she felt the love while in their care. Because of the dedication of the Gillette staff, Lucia's family worked to find ways to pay it forward. Now they make Valentine's Day bags for Gillette patients and help amplify the work of our researchers studying the use of Virtual Reality to help Gillette patients manage pain and anxiety.