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Your child deserves the best. It’s why we’re constantly working to enhance our quality improvement and safety practices in keeping with our commitment to never cause harm to our patients. And it’s why we survey families after an inpatient stay or outpatient visit to ask for feedback on how we did. As a Gillette patient, your child will receive care from an experienced team with one shared goal: keeping them safe.

As part of our commitment to quality improvement, Gillette participates in a collaboration of children’s hospitals across the U.S. called the Children’s Hospitals Solutions for Patient Safety (CHSPS). Our teams develop and implement best practices for preventing 11 patient safety issues, called hospital-acquired conditions. We collect quarterly data on how we’re doing and share our results here.

An adverse drug event includes things like medication dosage errors or unexpected drug reactions which have potential to cause harm. Our teams follow the Five Rights of Medication Administration (the right patient, the right drug, the right dose, the right route, and the right time) through the use of electronic bar coding and other best practices shown to reduce the frequency of these events.

Adverse Drug Event rate (per 1,000 patient days):

  

Gillette Rate 

2018

0

2019 

0

2020 

This chart shows the frequency with which patients were harmed by adverse drug events. When reading this chart, lower is better. 
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. 

Catheter-associated urinary tract infections happen when patients who use a urinary catheter during their hospital stay and develop a urinary tract infection. We prevent these infections by following best practices for inserting and maintaining catheters, practicing proper hygiene, and by removing patients’ catheters as soon as we’re able to do so.

Catheter-Associated Urinary Tract Infections (per 1,000 catheter line days): 

  

Gillette Rate 

2018

1.092

2019 

0.685

2020 

This chart shows the frequency with which patients were harmed by catheter-associated urinary tract infections. When reading this chart, lower is better. 
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. 

Central line-associated bloodstream infections occur when a patient’s central line becomes infected. We prevent these infections by following best practices for inserting and assessing central lines—and through good hand hygiene and other cleanliness practices.

Central Line-Associated Bloodstream Infections (per 1,000 central line days):

  

Gillette Rate 

2018

1.149

2019 

0.554

2020 

This chart shows the frequency with which patients were harmed by central line-associated bloodstream infections. When reading this chart, lower is better. 
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative.

Serious falls can lead to injury or harm. Our teams prevent falls by keeping patient and family areas clutter-free, educating patients and caregivers about fall prevention, and assessing all patients for fall risk.

Serious Falls (per 1,000 patient days):

  

Gillette Rate 

2018

0

2019 

0

2020 

This chart shows the frequency with which patients were harmed by serious falls. When reading this chart, lower is better. 
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. 

Pressure injuries (also called pressure ulcers, sores, bed sores or pressure wounds) happen when certain areas of the skin become damaged because of constant pressure to the skin as it gets squeezed against a surface (such as a bed or wheelchair). We prevent pressure injuries by regularly assessing our patients’ skin, regularly moving medical devices like braces or blood pressure cuffs, frequently repositioning patients who have limited movement, and following other best practices.

Pressure Injuries (per 1,000 patient days):

  

Gillette Rate 

2018

0.168

2019 

0.086

2020 

This chart shows the frequency with which patients were harmed by pressure injuries. When reading this chart, lower is better. 
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. 

A surgical site infection is an infection that develops in the part of the body where a recent surgery took place. We prevent these infections by implementing best practices before, during and after every patient’s surgery.

Surgical Site Infection: Spine Fusion (per 100 procedures):

  

Gillette Rate 

2018

0.752

2019 

1.770

2020 

1.648

This chart shows the frequency with which patients were harmed by surgical site infections (spine fusion). When reading this chart, lower is better. 
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. 

A surgical site infection is an infection that develops in the part of the body where a recent surgery took place. We prevent these infections by implementing best practices before, during and after every patient’s surgery.

Surgical Site Infection: Neuro Shunt (per 100 procedures):

  

Gillette Rate 

2018

0

2019 

0

2020 

1.887

This chart shows the frequency with which patients were harmed by surgical site infections (neuro shunt). When reading this chart, lower is better. 
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. 

A venous thromboembolism (VTE) occurs when a blood clot forms in a deep vein, often in the arm or leg. Patients who are immobile or have reduced mobility for an extended time are at greater risk for developing a venous thromboembolism. Our teams assess every patient for risk factors daily and implement best practices shown to prevent serious clots.

Venous Thromboembolism Events (per 1,000 patient days):

  

Gillette Rate 

2018

0.168

2019 

0.086

2020 

0.238

This chart shows the frequency with which patients were harmed by venous thromboembolism events. When reading this chart, lower is better. 
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. 

Readmission occurs when a patient who has been discharged from the hospital and has an unplanned readmission to an inpatient within a certain time interval (our standard is thirty days). We lower preventable readmissions by following established best practices that help prepare families to care for their child at home.

Readmissions within 30 Days (per 100 discharges):

  

Gillette Rate 

2018

5.574

2019 

4.247

2020 

0.828

This chart shows the frequency of patients readmitted within 30 days. When reading this chart, lower is better. 
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. 

Readmission occurs when a patient who has been discharged from the hospital and has an unplanned readmission to an inpatient within a certain time interval (our standard is thirty days). We lower preventable readmissions by following established best practices that help prepare families to care for their child at home.

Readmissions within 7 Days (per 100 discharges):

  

Gillette Rate 

2018

2.473

2019 

1.593

2020 

0.331

This chart shows the frequency of patients readmitted within 7 days. When reading this chart, lower is better. 
Data Source: Children’s Hospitals Solutions for Patient Safety Collaborative. 

You play an important role in your child’s health care, and we respect your voice. If you experience a patient care or safety concern, please—let us know by alerting your child’s provider or submitting your feedback to us.