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Your child deserves the best. It’s why we’re constantly working to enhance our quality improvement and safety practices in keeping with our commitment to never cause harm to our patients. And it’s why we survey families after an inpatient stay or outpatient visit to ask for feedback on how we did. As a Gillette patient, your child will receive care from an experienced team with one shared goal: keeping them safe.

Keeping your child safe while they’re under our care is our top priority. To help make sure we’re doing everything possible to deliver safe care, we hold our caregivers to the highest standards as outlined in the Joint Commission’s National Patient Safety Goals.

Identifying patients correctly is an important way we make sure your child always gets the right medication and treatment. We use at least two ways to identify patients, for example using the patient’s name and birthday.

Pediatric Inpatient

 

Staff confirmed child's identification before giving meds:
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Data Source: AMP


Adult Inpatient

 

Staff confirmed patient's identification before giving meds:
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Data Source: AMP

Having clean hands is the most important way health care workers can prevent patients from getting infections while in the hospital. Gillette follows hand hygiene guidelines outlined by the Centers for Disease Control and Prevention (CDC) for making sure everyone who comes into contact with our patients has clean hands.

Gillette staff follow CDC guidelines for hand hygiene:
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Data Source: AMP

Preventing mistakes in surgery is another important way we keep our patients safe. Gillette has strict guidelines for staff to follow in order to prevent surgery errors.

Gillette staff follow protocols for safe surgery:
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Data Source: AMP